Support

Open the app, go to Settings (the gear), and tap Restore purchases. Purchases are tied to your Apple ID, so they follow you to new phones for free. If restore says there's nothing to restore, double-check you're signed in with the same Apple ID that bought the unlock.

All payments go through Apple, so refunds do too — we literally cannot issue them ourselves. Request one at reportaproblem.apple.com. Apple usually decides within a day or two.

Please do. The best ideas in these apps came from emails. No promises on timing — it's a one-person studio and the person also sleeps — but every mail gets read.

On purpose. Most apps keep everything on your device. Apps built for a shared experience may use an Apple iCloud share that you explicitly create and control, but there is still no studio account or Kildal Smthng server holding your data. Your unlocks live with your Apple ID.

Both phones need iCloud Drive enabled and must be signed into different Apple IDs. The host should open the naming session, tap the connection control, and send a fresh invitation. The partner must open and accept the Apple share on the phone where Name Match is installed. If an old invitation has stalled, stop sharing that session, create a new separate-phone session, and invite again.

Your choices are safe locally while a phone is offline. If the connection still does not recover, email support+namematch@smthng.fun with the iOS version on both phones and the exact connection message shown in the app. Do not send your private name choices.